Save The Children Vacancy 2021, Knowledge Management Specialist

Job Title: Knowledge Management Specialist (21000469) Job Description Knowledge Management Specialist - (21000469) Internal/External Vacancy of Knowledge Management Specialist No of Positions: 1 Duty Station: Addis Ababa Contract Duration: One year with possible extension ROLE PURPOSE: The Knowledge Management Specialist (KMS) is responsible in designing and implementing a system for gathering, interpreting and managing multiple forms of indicative information and resource documents necessary for learning along with managing the knowledge generated by and necessary for the successful implementation of the programmes. He/she will provide support for thematic Areas to meet/exceed the M&E Minimum Operating Standards, also develop and implement minimum requirements related to knowledge management (KM) as part of the overall MEAL strategy and systems, ensuring that such systems are institutionalized within the clusters of the regional Area offices. SCOPE OF ROLE: Reports to: Evidence, Learning and Innovation (ELI) Advisor Dimensions: Staff directly reporting to this post: none Budget responsibility: none Context: Development and/or Humanitarian Responsibilities: System Design and Roll-Out Work closely with the Evidence, Learning and Innovation Advisor (ELIA) as well as Head of Evidence, Learning and Innovation (HELI) and assist the designing of SCI’s approach to knowledge management, setting down the minimum requirements (following SCI MOS) and ensuring that it complements and forms part of the overall MEAL system Ensure that a learning culture is fostered within the organisation and the KM is an integral element of programming Working with ELIA, develop the associated tools required to implement the KM minimum requirements to ensure that roll-out is standardized in Addis and in other operational areas where relevant (e.g. databases, action plans) Work closely with PDQ team members to promote understanding of the importance of KM to achieve quality programming Ensure that KM is promoted as a key in programme management and strategy development Through the MEAL Advisors, support field offices to prioritise KM and identify entry points Support web based system through knowledge database development Troubleshot and debug code ensuring compatibility with browsers and operating systems Investigate and resolve application issues for the web based data collection system. System Management Assist ELIA to keep track of all project evaluations and, in coordination with technical / project managers, design evaluation TORs, provide briefings to consultants and provide logistical support to ensure evaluations happen smoothly Capture and disseminate lessons learned from evaluations and follow up on action planning, maintain a lessons learned database Ensure that learning is accessed and used as an integral part of programme design and implementation As required provide trainings to raise awareness on the importance of KM Compose a range of strategies and practices used at organizational level to identify, create, represent, distribute, and enable adoption of new organizational knowledge Support ELIA to ensure MEAL evidence (IPTT, project performance/action trackers, output tracker, etc) are used for management decision making and continuous performance improvement and be part of the Hub level management team members. Assist ELIA and HELI in strengthening the community of practices and/or other learning platforms for MEAL and other thematic based community of practices/ learning platforms ensuring their functioning. Provide training on MEAL automation system and KoboToolBox for data collection. Programme Development Make sure that technical advisors have easy access to learning documents for reference purpose Make sure that the MEAL automation is up-to-date and accessible the users. Communication and Reporting Coordinate, collaborate and oversee best practice consolidation with all thematic areas, ensure that the knowledgebase is configured appropriately for optimum performance and widely adopted use. Assist ELIA in regularly analysing and producing reports on best practices and case studies; ensure new analysis and information is available, including for the forthcoming communications strategy Ensure effective storage of assessment, surveys and evaluations and/or organizational knowledge on the shared folders, and to use this knowledge base to promote learning across the organisation Support ELIA in producing one-pagers describing the project, key activities, approaches, outcomes and impacts; Support ELIA in producing case studies, best practices; lessons learned and project audit documents for internal and external use. Other Be proactive in identifying and undertaking new and better ways of knowledge management, use of technologies, identifying better opportunities and approaches, and rolling out into Country Office programs. Participate in relevant knowledge management training opportunities and networks. Other duties as requested by the Head of Evidence, Learning and Innovation QUALIFICATIONS AND EXPERIENCE Minimum BA/BSc.; preferably in Software Engineering or equivalent. Essential Minimum of 8 years experience within the aid sector, working in program management, technical, and/or MEAL roles including in knowledge management responsibilities, preferably linked to one of Save the Children’s priority technical sectors (Child Poverty, Child Protection, Child Rights Governance, Education, Health & Nutrition, Livelihoods/resilience, and WASH), and with the majority of that time focused on overseeing comprehensive MEAL systems that ensure programme effectiveness and quality. Understanding of both emergency/humanitarian and development contexts, with a preference for experience in both contexts. Demonstrated commitment to creating a learning culture Solid and relevant experience adhering to international quality standards (Red Cross Code of Conduct, Sphere, CHS) or equivalent. Ability and willingness to dramatically change work practices and hours, and work with incoming surge teams, in the event of emergencies or proposal development Competencies and proven experience in developing and/utilization of evidence and knowledge management systems and tools is very crucial for this post Direct experience of working with communities in participatory activities. Experience and knowledge of systems for accountability to children and communities, including information sharing, the participation of adults and children, and feedback and reporting mechanisms. Ability to prepare and facilitate technical MEAL training and workshops across countries in the region (including remotely). Direct experience working with communities in participatory activities. Skilled at communicating and influencing across relevant teams and offices. Strong results orientation, with the ability to challenge existing mindsets Demonstrable analytical and problem-solving skills. Experience in solving complex issues through analysis, defining, and planning a clear way forward and ensuring buy-in. Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures Ability and willingness to be flexible and accommodating in difficult and sometimes insecure contexts, including flexibility to work with incoming emergency response teams. Proficiency in KoboToolBox and other relevant data collection and analysis software; including both qualitative and quantitative data analysis software. Ability to work independently and as part of teams/groups Strong remote-working abilities and self-motivated. Willingness to travel to field sites. Fluency in a national language required Proficient in speaking and writing English. Commitment to Save the Children values Desirable Certificate in Fundamentals of SQL Programming Knowledge and Experience in Humanitarian Context, systems and standards Certified Network Security Specialist Certificate in MEAL DPro Experience or knowledge of working and living in relevant region/context Experience in promoting quality and impact through at least one cross-cutting area: gender equality and inclusion, adaptive and safer programming; child rights; disability; migration, and displacement. Experience and knowledge of Save the Children’s structure, mandate, and child focus Competences: SC Values are: Accountability, Ambition, Collaboration, Creativity and Integrity. To meet the value system the post holder is expected to demonstrate the following Competencies on ongoing bases (this varies according to the position please consider the below as example) Leading: (align with Ambition, Integrity collaboration and creativity) Delivering result: Takes personal responsibility and holds others to account to deliver our ambitious goals for children, continually improving own performance or that of the team/ organization. Thinking: (align with Ambition, Creativity, Collaboration and Creativity) Applying technical and professional expertise: Applies the required technical and professional expertise to the highest standards; promotes and shares best practice within and outside the organization. Engaging: (align with Collaboration, Creativity) Working effectively with others Works collaboratively to achieve shared goals and thrives on diversity of people and perspectives; knows when to lead and when to follow and how to ensure effective cross-boundary working. Communicating with Impact: Communicates clearly and confidently with others to engage and influence; promotes dialogue and ensures timely and appropriate messages, building confidence and trust with others. We offer a competitive package in the context of the sector. The Organisation We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. We are working towards three breakthroughs in how the world treats children by 2030: No child dies from preventable causes before their 5th birthday All children learn from a quality basic education and that, Violence against children is no longer tolerated We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued. Application Information: Please attach a copy of your CV and cover letter with your application, and include details of your current remuneration and salary expectations. A copy of the full role profile can be found at We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse. All employees are expected to carry out their duties in accordance with our global anti-harassment policy. Location: Addis Ababa Employee Status: Fixed Term Closing Date: Jun 30, 2021


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