Claims Officer II

Bahir Dar, Ethiopia Tsehay Insurance JOB REQUIREMENTSQualification: BA/BSC Degree in management, accounting, economics, computer science or related field.Work Experience:2 years of relevant experiencePlace of Work : Bahirdar BranchHOW TO APPLYInterested applicants, who fulfill the minimum requirements, can send their non-returnable application with CV and copies of relevant documents within 7 working days from the first date of this announcement to:Tsehay Insurance S.C.Manager, HR & Property AdministrationP.O.Box 56144Addis Ababa

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Human Resource Clerk

UNDP, Addis Ababa, Ethiopia United Nations Development Programme (UNDP)

Background

                Under the guidance and supervision of the Human Resources Analyst, the Human Resources Clerk supports the provision of human resource document management services in ensuring high quality, accuracy and consistency of work. The Records Clerk promotes a client-oriented approach consistent with UNDP rules and regulations.

 

The Human Resources Clerk works in close collaboration with the PMSU, Programme and Operations staff in the country office and that of the RSCA and other Agencies to exchange information and ensure consistent service delivery.

 

                Duties and Responsibilities

                Summary of key functions:

  1. Support to implementation of HR strategies;
  2. Support to implementation of HR services;
  3. Support to UN-related surveys;
  4. Support to knowledge building and knowledge sharing.

Duties and Responsibilities:

 

  1. To support implementation of operational strategies, adapts processes and procedures focusing on achievement of the following results:
  • Full compliance of HR processes and records with UN/UNDP rules, regulations, policies and strategies;
  • Clerical support in preparation of checklists.
  1. To support implementation of HR services of the CO and the RSC focusing on achievement of the following results:
  • Processing of contracts (FTA/TA, SCs) and tracking of HR documentations related to positions, recruitment, benefits, earnings/deductions, retroactivity, recoveries, adjustments and separations through Atlas;
  • Provision of support to the CO staffing table and CO rosters management system;
  • Support in management of routine correspondence, faxes, memoranda and reports in accordance with CO SOP;
  • Maintenance of proper filing system for HR records and documents;
  • Support HR team in maintaining HR e-filing system and archive;
  • Support HR team in regular updating of file inventory, identify incomplete documents/files and follow up with HR focal point;
  • Regularly submit inventory report to supervisor;
  • Support supervisor and management in HR audit process.
  1. To provide support to the conduct of UN- and UNDP-related surveys focusing on achievement of the following results:
  • Support HR team in file management of the survey, meeting minutes of relevant data.
  1. To support facilitation of know/edge building and know/edge sharing in the CO and the RSC focusing on achievement of the following results:
  • Participation in the training for the operations/projects staff on HR;
  • Contribution to knowledge networks and communities of practice.

                Competencies

                Core:

 

Innovation

  • Ability to make new and useful ideas work

Level 1: Assesses work with critical eye.

 

Leadership

  • Ability to persuade others to follow

Level 1: Takes responsibility for and ensures high quality of own work.

 

People Management

  • Ability to improve performance and satisfaction

Level 1: Understands personal and team roles, responsibilities and objectives.

 

Communication

  • Ability to listen, adapt, persuade and transform

Level 1: Reliably and consistently listens and interprets information and instruction correctly.

 

Delivery

  • Ability to get things done while exercising good judgement.

Level 1: Meets goals and timelines for team deliverables

 

Technical/Functional:

 

Case Management

  • Ability to organize, record, and manage employee interactions with HR including but not limited to terminations, separations, visa management, vacancy management, HR crises

Level 1: Replicate Reliably: Carry out work, as directed, and demonstrate motivation to develop.

 

Human Resources Management (General)

  • Knowledge of HR management issues and principles and the ability to apply them to strategic and/or practic+C170al situations

Level 1: Replicate Reliably: Carry out work, as directed, and demonstrate motivation to develop.

 

Learning and Development

  • Knowledge of enterprise learning and development issues, concepts, and principles, and ability to apply them to enhance the fulfillment and performance of employees

Level 1: Replicate Reliably: Carry out work, as directed, and demonstrate motivation to develop.

 

Stakeholders Management

  • Ability to manage multiple stakeholders and balance often contradictory expectations, building and maintaining relationships

Level 1: Replicate Reliably: Carry out work, as directed, and demonstrate motivation to develop.

 

Team Building

  • Ability to work effectively with diverse groups of professionals towards common goals

Level 1: Replicate Reliably: Carry out work, as directed, and demonstrate motivation to develop).

 

Communication

  • Ability to effectively communicate intensions and requirements to internal and external stakeholders

Level 1: Replicate Reliably: Carry out work, as directed, and demonstrate motivation to develop.

 

                Required Skills and Experience

                Education:

  • Secondary Education with specialized training in administration.

Experience:

  • Minimum 3 years of relevant administrative and records management experience is required. Experience in the usage of computers and office software packages (MS Word, Excel, etc.) and experience in handling of web-based management systems.

Language Requirements:

  • Fluency (both written and spoken) in English and Amharic.

                Disclaimer

                Important applicant information

All posts in the GS categories are subject to local recruitment.

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Workforce diversity

UNDP is committed to achieving diversity within its workforce, and encourages all qualified applicants, irrespective of gender, nationality, disabilities, sexual orientation, culture, religious and ethnic backgrounds to apply. All applications will be treated in the strictest confidence.



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