Customer Service Officer II

Addis Ababa, Ethiopia Zemen Bank

JOB SUMMARY

The purpose of this job is to serve customers, pay and receive cash and process transactions; to sell the products and services of the bank, acquire new customers and open and maintain customer accounts and manage customer relations and ensuring customer satisfaction with full effort and maximum care as per the policy and procedure of the bank.

JOB REQUIREMENTS

Educational Qualification Required: BA in Banking and Finance, Accounting, Management, Business Administration or related fields.

Minimum Work Experience:

  • 1-year relevant experience in Bank Operations.

Additional Skills:

  • Basic Computer Application Skills
  • Good Communication skills
  • Industry Specific skills (Product and Service)
  • Good emotional Intelligence.

HOW TO APPLY

Interested and qualified applicants are invited to apply in person by attaching their non-returnable application and CV with all credentials to the Bank’s Human Resource Department within ten working days starting from the date of this announcement. Only shortlisted candidates will be contacted.
Human Resource Department
Zemen Bank S.C
Address: Kazanchis Abebech Bldg. (Near Radisson Blu Hotel)
Tel. +251-11-5- 57 58 70 or +251-11-5- 57 51 66 or 251-11-5- 57 44 62
P.O. Box 1212
Addis Ababa
Ethiopia



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