Protection Information Management Specialist (PIMS)

Danish Refugee Council, Ethiopia, Addis Ababa, Ethiopia Danish Red Cross (DRC)

Title: Protection Information Management Specialist (PIMS)
Location:  Addis Ababa with some travel  
Employment Category:  G2
Reporting To: Project Manager
Direct Reports: N/A
Start of Contract & Duration:  12 Months
Posting date: February 10, 2020 


The Danish Refugee Council (DRC), an international non-governmental organization (NGO), has been providing relief and development services in the Horn of Africa since 1997. DRC promotes and supports solutions to the problems faced by refugees, internally displaced people (IDPs), and migrants. The organization has offices across the region, and has been operational in Ethiopia since 2009.  With funding from bilateral and multilateral donors, DRC is currently implementing a range of activities across Ethiopia and Djibouti, including WASH and shelter provision, child and youth protection, gender based violence response, awareness-raising of migration risks, protection monitoring of migration routes, and livelihoods support for returning migrants or those at-risk of migration.

Project Background

The Danish Refugee Council (DRC) is leading a £21 million programme to protect would-be migrants and refugees from unsafe irregular migration through and from Ethiopia. The 4-year programme, funded by the UK Department for International Development (DFID), is anticipated to be innovative, cross-sectoral and solutions-oriented with strong emphasis on research, learning and adaptive management


The Protection Information Management (PIM) Specialist will be responsible for protection-related data management for the Ethiopia Migration Programme, contributing to and supporting protection programing through the collection, analysis and sharing of information in accordance with DRC’s policies and professional standards for protection work. S/he will be responsible for contributing to the design of reports and thematic documents related to protection programming both internal and external audiences. The Specialist will support Protection teams to identifying key protection trends in the analysis of quantitative and qualitative data 


  • Work with relevant technical teams to develop, implement and maintain the programme’s protection database and information management systems.
  • Develop protection tools, with an emphasis on protection monitoring in close collaboration with protection teams rolling out protection monitoring frameworks and processes in the field operations. 
  • Rollout standardized protection database and information management systems in line with DRC’s protection standards.
  • Oversee the management of databases of confidential information and ensure there is provision for data security, including strict data handling and confidentiality protocols, weekly backup and recovery control.
  • Work with field teams to ensure timely submission of data collected, and work with technical protection staff to analyze information for use in various protection-related materials, including but not limited to reports, briefings, analyses. 
  • Develop and maintain an inventory of relevant documents the protection context in areas of operation including mission reports, assessments and evaluations.
  • Enhance DRC staff's knowledge and capacity to use relevant databases and in topics including data quality, and basic data analysis.
  • Engage in field monitoring visits, ensuring that tools and data reporting systems are appropriate to contexts in the field locations. 
  • Collaborate with the programme’s MEAL team to ensure alignment of protection tools and data analysis is aligned with existing MEAL framework.
  • The responsibilities listed in the JD are not exhaustive and may be readjusted according to operational needs but will remain in line with the overall purpose of the role.

Experience and technical competencies: (include years of experience)

  • At least 2-3 years of working experience in developing, managing information and using databases, preferably in humanitarian settings. 
  • Experience compiling information for external dissemination.
  • Good understanding of monitoring and evaluation processes, including conducting assessments and surveys.
  • Experience in research and data/information management, information security as well as quality assurance techniques.
  • Strong understanding of humanitarian, displacement and protection issues.
  • Strong knowledge of Excel and preferably MS Access or other databases, SharePoint online, and other modern tools. Strong knowledge of data collection, analysis and visualization tools and techniques, such as; Kobo, Power-BI, PivotTables/charts, google forms, among others.

Education: (include certificates, licenses etc.):

  • Degree or qualification in information systems, communications, social sciences or related field.

Languages: (indicate fluency level):

  • Fluency in written and spoken English. Fluency in local spoken languages an advantage.

All DRC roles require the post-holder to master DRC’s core competencies: 

  • Striving for excellence: Focusing on reaching results while ensuring efficient processes. 
  • Collaborating: Involving relevant parties and encouraging feedback. 
  • Taking the lead: Taking ownership and initiative while aiming for innovation. 
  • Communicating: Listening and speaking effectively and honestly. 
  • Demonstrating integrity: Acting in line with DRC's vision and values


Interested candidates who meet the required qualifications and experience are invited to submit updated CV and cover letter explaining their motivation and why they are suited for the post. 

We only accept applications sent via our online-application form on under Vacancies.  

Please forward the application and CV, in English through the stated website no later than February 24,2020. 

For general information about the Danish Refugee Council, please consult
Gender Equality: DRC is committed to achieving gender parity in staffing at all levels. In light of this, women candidates are particularly encouraged to apply to bridge the gender gap.
Equal Opportunities: DRC is an equal opportunity employer. We value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees. We do not discriminate on the basis of age, sex, disability status, religion, ethnic origin, colour, race, marital status or other protected characteristics

We encourage only qualified Ethiopian Nationals to apply. DRC considers all applicants based on merit.

DRC as an employer
By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries. We pride ourselves on our:

  • Professionalism, impact & expertise
  • Humanitarian approach & the work we do
  • Purpose, meaningfulness & own contribution
  • Culture, values & strong leadership
  • Fair compensation & continuous development

See Job Detail or Apply


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