Senior Customer Service Officer - Cash I

Addis Ababa, Ethiopia Dashen Bank


  • The Senior Customer Service Officer Cash/ Accounts will provide front office customer service support at the branch. S/he will handle account management transactions, respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.




Qualification: Bachelor Degree in a business related field e.g. Accounting, Management, Economics, Business Administration

Experience: At least four (4) years of banking experience

Required Competencies

  • Understand the basic mechanisms of general financial products and services.
  • Good knowledge of Bank’s accounting and procedures.
  • Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
  • Excellent command of Microsoft Excel and good command of Microsoft Visio.

Place of Work: Dashen Bank Kebri Dahar Branch & Dashen Bank Gode Branch



Place of Registration at at Dire Dawa District Office Dire Dawa city

Interested applicants fulfilling the above requirements are invited to submit in person their application letter, curriculum vitae and copies of non returnable supporting credentials along with the original documents for verification to the District Office, as cited above until February 04, 2020.

See Job Detail or Apply

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