IT Technical Support Vacancy No: IS/001/2020

Addis Ababa, Ethiopia Hurricane Support

Skills and Requirements

 

  • Installing and configuring computer hardware operating systems and applications;
  • Monitoring and maintaining computer systems and networks;
  • Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;
  • Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
  • Providing support, including procedural documentation and relevant reports;
  • Following diagrams and written instructions to repair a fault or set up a system;
  • Supporting the roll-out of new applications;
  • Setting up new users' accounts and profiles and dealing with password issues;
  • Responding within agreed time limits to call-outs;
  • Working continuously on a task until completion (or referral to third parties, if appropriate);
  • Prioritizing and managing many open cases at one time;
  • Rapidly establishing a good working relationship
  • Testing and evaluating new technology.

 

USE ONLY THE BELOW LINK TO APPLY

 

https://forms.gle/PWVGQaSK66WfEGYt9



< a href= "https://etcareers.com/job/14255/it-technical-support-vacancy-no-is-001-2020/">Job Detail /Apply </ a>

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