Receptionist/Customer Service Representative

Receptionist/Customer Service Representative

Addis Abeba, Ethiopia YES | Your Employment Solutions

Roles & Responsibilities

  • Use telephones to reach out to customers and verify account information
  • Prepare product or service reports by collecting and analyzing customer information
  • Identify and assess customers’ needs to achieve satisfaction
  • Maintain financial accounts by processing customer adjustments
  • Monitor petty cash is handled in proper accounting procedures
  • Ensure all payments are duly approved, signed and collected
  • Handle Hotel reservation for customers
  • Monthly report to ERCA (TAX, VAT, WHT)

Qualifications Required

  • Bachelor of Arts in Finance and Accounting,
  • Experience minimum 1 year
  • Gender Female
  • Excellent communication skills English and Amharic.
  • Good knowledge of MS office and MS Excel
  • Customer orientation and ability to adapt/respond to different types of characters
  • Ability to multi-task, prioritize and manage time effectively

HOW TO APPLY

Interested applicants can apply by submitting their resume or here on LinkedIn or via our email apply@yes.et  | February 08, 2019. Please use the job title: Reception/Customer Service as the email subject line if applying via email.

 

About YES | YOUR EMPLOYMENT SOLUTIONS

YES | Your Employment Solutions delivers full-cycle recruitment services and executive search support by discovering and screening the most qualified candidates utilizing cutting-edge technology and timeless traditional headhunting methods. Based in Addis Ababa, YES has become the industry leader in the specialty areas of manufacturing, engineering, HR, sales, marketing, information technology, supply chain, accounting & finance and operations.

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