Ethiopia: Consultancy service for Community Score Card Technical Assistant, 11 months contract, ( Open for Ethiopian Nationals only)

Ethiopia: Consultancy service for Community Score Card Technical Assistant, 11 months contract, ( Open for Ethiopian Nationals only)

Organization: UN Children's Fund
Country: Ethiopia
Closing date: 27 Jan 2019

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.


To facilitate the overall coordination of the Community Score Card related interventions, assist in planning activities, provide technical support to the FMOH and RHBs in the implementation of the approach and monitor the results in order to empower communities and service providers, as well as achieve accountability outcomes that will improve health service delivery.

How can you make a difference?

Specific objectives

  • To support the overall coordination of CSC interventions through the creation and mentoring of a dedicated Technical Working Group
  • To support the planning of the Community Score Card interventions
  • To build the capacity of stakeholders on the CSC
  • To support the effective monitoring of the CSC interventions by the TWG
  • To document and disseminate lessons learned and good practices among key stakeholders

Main duties and responsibilities;

  • Review the country progress made towards the planned goals since the implementation start of the CSC and hold discussions with stakeholders at different levels ;
  • Develop a national CSC strategy and implementation plan,, based on the desk reviews and consultations;
  • Explore the adjustment of the concept in adding a community responsibility component in tackling social norms and harmful traditional practices as Community’s contribution for boosting the use of Maternal, Newborn and Child Health services;
  • Facilitate the implementation of a Technical Working group (TWG) gathering key stakeholders in the institutionalization and roll out of the CSC;
  • Organize regular coordination and monitoring meetings of the TWG
  • Link up with other programs and sectors for the successful implementation of the CSC
  • Facilitate advocacy activities for the engagement of key partners to support the initiative of the CSC
  • Train a National core trainer of trainers (TOTs) in the CSC process as part of capacity enhancement for community participation in the monitoring of health services performance
  • Provide, as necessary, support and mentoring to the RHBs in the CSC process
  • Undertake field visits to follow up the implementation of CSC activities as per the national action plan
  • Facilitate the development and implementation of a national monitoring and evaluation plan
  • Develop and follow up the execution of a documentation plan of the process and results of the CSC initiative
  • Using national, regional and international platforms share best practices and learnings of how the application of the CSC has been able to empower the communities, strengthen service providers and enhance the enhance the functionality of Health services
  • Promote adolescent girls and women’s participation in the process of the CSC
  • Define an adapted approach of the CSC in (i) pastoralist and (ii) humanitarian settings with a specific focus on community resilience.


The Consultant will be hired as SSA, assigned in the Federal Ministry of Health, Reform and Good Governance Directorate, Addis Ababa. He/she will work very closely with the other directorates, especially, the Health Extension Program, HSS and MNCH Directorates ad the Regional Health Bureaus and liaise with other relevant partners of the MoH.


  • The consultant will report to UNICEF C4D Specialist of the Health Section and work in close collaboration with the Health System Strengthening (HSS) Specialist
  • The consultant will prepare and submit to MoH/Reform and Good Governance Directorate, UNICEF C4D Specialist the Health Section, a comprehensive monthly technical report
  • The consultant will prepare and submit to UNICEF C4D Specialist of the Health Section trip reports, as needed, detailing the following activities: dates and place of travel; major development/status of previous recommendations, critical gaps, actions taken and recommendations.

Expected Deliverables



Country progress’s report on CSC level of implementation


A CSC Technical Working group gathering CSC key stakeholders put in place, with clear ToR


CSC strategy and implementation plan with a monitoring and evaluation plan available. The strategy will include (i) girls and women participation specific focus (ii) community participation for addressing harmful social norms (iii) specific strategies for pastoralist settings and humanitarian context


A National core trainer of trainers (TOTs) in the CSC process put in place


CSC implementation progress monthly reports available

Every 25th of the month

Documentation of CSC (reports, videos, written articles, brochure,…) available


Monthly reports on completion of the consultancy activities shared with UNICEF and FMOH

Every 25th of the month

To qualify as an advocate for every child you will have…

  • An advanced university degree in social science, public health, communication for development / Social and behavioural change communication or relevant field;
  • A minimum of 5 yearsof relevant professional experiencewith citizen driven accountability approaches in Ethiopia. Those with health sector experience have an advantage
  • Demonstrable experience using different forms of capacity development methods, particularly of an experience in empowering and engaging community, using available community platforms is advantageous.
  • In-depth understanding of Ethiopian communities and key district actors
  • Capacity in the design, planning, monitoring, evaluation, mentoring, training and skills-transfer of participatory governance in particular
  • Proven ability to work effectively with government and multi-stakeholders.
  • Experience in generating evidence and in documentation of best practices.
  • Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.

For every Child, you demonstrate…

UNICEF’s core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results.

The competencies required for this post are….

View our competency framework at

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.


Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

How to apply:

UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organization. To apply, click on the following link

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